You'll be equipped with the essential skills and knowledge to deliver exceptional customer experiences. The course typically covers communication techniques, problem-solving strategies, and best practices for managing customer interactions.
Become A Certified Customer Service Professional
Time before the price increases:
Why You Should Take This Course
Customer Care Representatives Are In High Demand Around The World Today.
Providing excellent customer service might mean the difference between a company turning a profit or not.
Discover why providing excellent customer service is so important to a company’s success in this course. You’ll pick up the abilities required to interact with consumers. Work assured.
Why Choose SkillBoost?
Beginner Friendly Training
Experts-Led Training + Real Business Cases
Job Guaranteed or Get a 100% Refund
Remote Internship with 2 Big Foreign Companies
Professional Certificate of Completion
Job Alerts & Career Guidance
Skills You'll Learn
In this course, you'll learn the most effective ways to go about studying data, using professional and complex datasets, and developing fundamental data skills and knowledge.
Introduction To Data Analysis
In this module, you will learn the foundations of working with data and the mindset required to suuceed, the data analysis process and the skills required to become a Professional Data Analyst.
Problem Framing
Data science project failure can often be attributed to poor problem definition. In this module, you will the techniques for defining the need for data analysis by framing up a business problem in a way that can be addressed with data.
Data Preparation and Cleaning
In this module, you will learn how to collect and prepare data by organizing data into a spreadsheet using worksheets and tables. You will also learn how to standardise it by cleaning and removing duplicates and other unnecessary details.
Data Analysis with Excel & Power Bi
In the modules, you will learn different Microsoft Excel and Power Bi tools and expert techniques to extract to help you interpret and understand the data and arrive at conclusions that can be used to help organisations make data-driven decisons.
Data Interpretation
In this unit, you learn how to interpret data and come up with the best courses of action based on your findings to solve a business problem. You will learn how to think like a Expert Data Analyst.
Data Visualization
In this unit, you will learn how to present data in a way that people can read and understand it by using charts, graphs, maps, bullet points, or a host of other methods. Visualization helps derive valuable insights.
Capstone and 20+ Data Analysis Projects
In this course, you will execute between 15 to 20 mini-projects and 3 Capstone Projects to prepare you for job opportunities in data. We know exactly what you need to get a job as a data analyst and we will equip you with all the skills and confidence that you need to land any job opportunity in data analysis.
Job Preparation Guide
In this segment of the training, We will help you prepare for technical and HR interviews for Data Analysis Roles. Also, we will provide you with training in CV writing skills and LinkedIn Optimization. Everything you need to grab any job opportunity.
Bonus 1: A Mentorship Session with a Top Data Analyst
In this segment, you will have a Ask-Me-Anything session with a top data analyst to guide you further.
Bonus 2: How To Make $1,000 Monthly Working Remotely As a Data Analyst
In this segment, a top freelancer will share with you a blueprint that guarantees you to make at least $1,000 Monthly working Remotely As A Data Analyst… Even if you know nothing about remote work.
Bonus 3: A Step-by-Step Guide On How To Relocate to the UK from Nigeria with a Skilled Worker Visa & Tech Nation Visa.
The Skilled Worker visa allows qualifying individuals to come to the UK to work for an approved sponsor in an eligible role. We will give you a Guide on How To Apply for Skilled Worker Visa and Tech Nation Visa.
Bonus 4: FREE Workspace with Utra Fast Unlimited Internet Wifi (Starlink)
Register today to enjoy our Workspace with Ultra Fast Satellite Internet (Starlink) for FREE.
Training Details
No need to quit your job or school, you can enhance your professional and earning potential with our weekday, weekend and online sessions.
Venue
Venue 1: Port-Harcourt: Fonte House, 1 Temple Ejekwu Close, First Artillery Junction, Aba Road, Port Harcourt, Rivers State.
Venue 2: Ibadan: 4, Obe Street, Beside BOVAS Filling Station, Bodija, Ibadan, Oyo State, Nigeria
Venue 3: Online
Time Frame
Duration: 4 Days
Time: 10AM - 1PM
Start Date: 18th January, 2025.
Training Fee
Early Birds*: pay N40,000 instead of N50,000
Meet Your Instructors & Mentors
To deliver excellent training, we work with the very best talents.
Testimonials
99% of our previous students rated us 5 stars.
Don’t take our word, just read what some of them have to say.
Frequently Asked Questions
01. Can I make payment in Installment?
Yes. We’re happy to work with you on a payment plan. If you’d like to speak with a member of staff about possible payment options, you may reach us at 07030163486 via WhatsApp.
02. What Are The Requirements for Taking This Course?
No previous knowledge of customer service experience is required. However, you must be familiar with using computer efficiently. Our instructional style is geared toward beginners. We will begin from the start and guide you to become an expert.
03. What Are The Key Skills That I Will Learn In This Training?
- Communication Skills
- Problem Solving Skills
- Time Management
- Adaptability
- Team Collaboration
- Patience
04. Who Is This Training For?
We designed this training for those seeking the practical skills in customer service.
05. Why Should I Choose SkillBoost Over Other Training Centres?
People prefer SkillBoost over others because our trainings are:
- Experts Led: Some of our trainers and Mentors work with some of the biggest Tech Companies in the World (Google, Facebook, etc)
- Projects-Based Training: We build our students confidence with in-depth live projects.
- Job Recommendation: We connect our students to top employers within and outside Nigeria.
- We offer FREE Career Guidance and mentoring.
- FREE Access to Support & Jobs Community.
- Recognized Certificate: Our certificates are recognized globally.
- Flexible Timing (In-Class, Online & Weekend).
- Flexible Payment Plan
06. Do I Need To Have My Own Computer Before I Enroll For This Training?
Yes. it is recommended you come with your own laptop as it will help you to practice whatever you are learning easily. However, we provide laptop that can be used only within our premises if need be.
07. When Does Your Next Customer Service Training Start?
Our I.T classes are on a rolling basis. It’s not like schools when you can only start in September or January. Call us on 07030163486 and we will fill you in on all the details.
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