In this training, you'll understand the core concept of Salesforce Administrator. You will learn how to administer salesforce like a pro. You will also learn the handling process automation, report creation, data collection and analytics.
In this training, you'll understand the core concept of Salesforce Administrator. You will learn how to administer salesforce like a pro. You will also learn the handling process automation, report creation, data collection and analytics.
Taking on the role of Salesforce administrator can be a career-changing experience. Salesforce is a very effective tool for maintaining client interactions and promoting expansion.
Acquiring proficiency in Salesforce administration not only gives you a competitive advantage in the workforce, but it also establishes you as an indispensable member of any team.
Our Instructors are among the best I.T Trainers and Consultants in Nigeria.
This program is designed to hold you by the hand and show you all the tools, trick and techniques practically. You will learn all these by DEMONSTRATION. No theory.
Four (4) weeks into the Course, you will begin your Internships with 2 among the global top 5 consulting firms where you will build and apply your knowledge and skills to real world business problems. Upon course completion, we will support you through your job search and you will get exclusive access to our dedicated job group to apply for relevant jobs.
In this module, you’ll will be given an overview of what to expect in this course. You’ll also learn how to sign up on salesforce and chatgpt account.
You will learn the process of accessing and understanding the administrator exam and setup menu. You will be given a tour on chatGPT.
In this module, you will learn to analyze Object Manager and Lightning App Builder using ChatGPT, Saleforce Standard Object Architecture and Relationship Model, using chatGPT to generate Custom Object Ideas, creating a Custom Asset Records and Adding Warranties.
You will be introduce to Schema Builder, reviewing custom page layouts and field visibility, creating additional custom fields, date feilds, picklist field, converting a lookup field to a master-detail relationship, adding related lists to page layout, using chatGPT for junction object ideas, deleting fielods and implications, record types and chatGPT examples, Formula field, record types.
You’ll understand Lightning App Builder, using the App Manager for navigation items and home tab, Analyzing the object manager and lightning app builder knowledge area with chatGPT, creating guide, using section, creating a Custom Business Process in Salesforce and path.
Here, you’ll learn Sales and Marketing Applications Introduction, Core Marketing Components of Salesforce, Leads Creation Overview, Creating a Web to Lead Form, Using ChatGPT to Format Our Web-to-Lead Form, Setting, Converting Leads,Custom to Custom Field Mapping to Prevent Data Loss During Conversion, Creating Custom Fields for Additional Lead Conversion Field Mapping, Setting Lead Source for Web to Lead Forms, Creating Queues for Leads, Creating Lead Assignment Rules, Creating Lead Processes,Creating Lead Record Types, Lead Status Field – Adding Values and Displaying Them Based on Lead Process, Lead Picklist Values Available for Editing, Adding Picklist Values to the Product Interest Picklist Field.
You’ll also learn the process of Renaming and Aligning Lead Page Layouts with Record Types, Mass Updating Legacy Lead Records without Record Types, Avoiding Multiselect Picklists for Multiple Product Interest Leads, Creating a Second Picklist Field for Product Interest, Updating our Lead Page Layouts and List Views, Updating our Custom to Custom Field Mapping forMultiple Product Interests, Products and Pricing on Lead or Opportunity, Lead Scoring Options, Testing Lead Scores, Adding Lead Score to List Views, Lead Auto-Response Rules, Account Overview and Creating an Account Hierarchy, Associating Contacts to Multiple Accounts, Account Contact Relationship and Page Layout Adjustments, Opportunity Overview, Creating Sales Processes, Adjusting Stage Probabilities and Adding Stage Values to the Sales Processes, Home Page Assistant, Record Type Considerations and the Lead Conversion Process, Products and Pricebooks,
In this module, you’ll learn Primary Service Components of Salesforce Applications, Support Settings – Show Closed Status, Creating Support Processes and Case Record Types, Mass Updating Open Cases to Add Record Types, Editing Case Page Layouts and Assignments, Creating a Case Path, Displaying Our Case Path on a Lightning Page, Showing and Hiding Components Conditionally with the Lightning App Builder, Creating Dynamic Forms with the Lightning App Builder, Creating Console Applications by Cloning a Custom Non-Console Application, Service Setup Menu and Service Setup Assistant, Service Setup Assistant Results,
You’ll also learn Email-to-Case, Case Hierarchy and Related Cases, Case Queues, Web-to-Case, Using ChatGPT to Style Our Web-to-Case Form, Case Auto-Response Rules, Case Assignment Rules, Omni Channel for Advanced Case Routing, Case Escalation Rules, Case Escalation Rule Queue for Monitoring, Case Teams, Creating Predefined Case Teams, Enabling Salesforce Knowledge, Knowledge Record Types and Page Layouts, Adding Knowledge Sidebar to the Service Console, Experience Cloud Overview – Enabling a Digital Experience
Here, you’ll learn Productivity and Collaboration Introduction, Activity Management Overview, Logging Calls, Creating Tasks and Marking Them Complete, Creating Events, Setting Email Deliverability and Sending Emails, Record Page Settings for Activity Timeline or Related Lists, Activity Settings, Creating a Chatter Post, Enabling and Disabling Chatter in Your Org, Chatter App and Important Features, Chatter Streams, Chatter Groups, Announcements and Engagement, Chatter Feeds Tracking and Adding the Chatter Tab, Publisher and Feed to a Page, Slack – The Future of Collaboration in Salesforce, Salesforce Mobile App Introduction, Salesforce Mobile App Configuration, Salesforce Offline, Salesforce Settings, AppExchange
Here, you’ll learn Data vs. Metadata, Data Export, Downloading and Installing Data Loader, Restoring Records from the Recycle Bin, Using ChatGPT to Generate Sample Data, Create a Python Fake Data Generator, Estimating Your Organization’s Code Coverage, Creating a Validation Rule to Enforce Positive Numeric Values Only, Making a Field Required Via a Validation Rule, Using ChatGPT to Generate Validation Rules, Duplicate Management And Duplicate Rules, Analytics – Reports and Dashboards Introduction.
You’ll also learn the process of Creating a Tabular Report, Summary Report, Matrix Report, Joined Report, History Report, Subscribing to Reports, Creating a Dashboard, Subscribing to Dashboard, Dashboard Filters, Dynamic Dashboards and Running Users, Helpful ChatGPT Prompts for Reports and Dashboards
Here, you’ll learn Workflow and Process Automation Introduction, Automation Home Page, Process Automation Settings, Workflow Rules, Actions and Retirement, Process Builder Actions and Retirement, Migrate to Flow, Flow Builder, Testing Our Flow, Types of Flows and Flow Templates, Flow Trigger Explorer, Which Automation Tool Do I Use?, Creating an Approval Process, Editing our Approval Process, Activating our Approval Process, Submitting a Record for Approval, Creating a Custom Hierarchical Relationship
In this module, you’ll will learn how to Sign Up for a Free Salesforce Account, General Housekeeping Items as We Get Started, Salesforce Administrator Exam Guide, Logging in to Salesforce, Switching Between Lightning and Classic User Interfaces, Accessing and Understanding the Salesforce Certified Administrator Exam Guide, Accessing Salesforce Help and Glossary, Setup Menu Tour, Salesforce from the Front-End – App Launcher, Understanding Record Details Page Layouts, Global Search – Performing Searches for Individual Records in Salesforce, Setup Screen Search Options
In this module, you will learn Object Manager and Lightning App Builder Introduction, Object Manager Overview, Schema Builder Introduction, Granting Access Using Hierarchies, Master-Detail Relationships, Lookup Relationships, Creating Custom Fields – Date, Currency and Long Text Area, Creating a Custom Object Record and Testing Our Custom Fields, Customizing Page Layouts – Enhanced Page Layout Editor, Disabling Caching in Lightning, Enabling Field History Tracking and Tracking Field Changes, Creating Picklist Fields, Setting Field Dependencies, Testing Field Dependencies, Creating an Auto-Number Field, Creating a Formula Field, Editing the Display Format of a Formula Field, Creating a Geolocation Field, Creating a Percentage Field, Creating a Checkbox Field, Creating a Multi-Select Picklist, Creating a Field Dependency with a Checkbox & Multi-Select Picklist, Creating a URL Field, Changing Data Types on Fields and Data Loss, Deleting and Restoring Fields, Creating and Customizing Page Layouts, Field Level Security at the Page Level vs. Field Level, Creating an Advanced Formula Field, Validation Rule for Percentage Field.
You’ll also learn Editing Related Lists, Record Page Settings – Grouped View and Full View, Default Activities View – Activity Timeline and Related Lists – Page Settings, Enhanced Related Lists and the List View Action Bar, Standard and Tile Related Lists, Business Processes for Standard Objects, Creating Record Types for Processes – Lead Record Types, Picklists Available for Editing by Record Type – Where is Status?, Page Layout Assignments by Record Type, Business Processes for Custom Objects Overview, Creating Record Types for Custom Objects, Lead Conversion Process Customization to Support Business Processes, Creating a Path on a Custom Object to Support Business Processes, Adding a Path to a Lightning Page, Relating a Standard Object (Case) to a Custom Object (Project), Creating a Child Object, Upgrading to Dynamic forms, Junction Objects – Many-to-Many Relationships.
Here, you’ll learn Salesforce Sales Cloud Data Model and ERD Diagram, Primary Marketing Components of Salesforce Applications, Leads Overview – Creating a New Lead Record, Adding Campaign Members to a Campaign, Web-to-Lead, Lead Assignment Rules, Revisiting the Salesforce Leads Process and Creating New Status Options, Lead Conversion Process, Lead Conversion Field Mapping – Custom to Custom, Lead Conversion Impact on Campaign Members, Campaign Hierarchy, Primary Sales Components of Salesforce Applications, The Sales Process, Opportunity Stages and Record Types, Adding Additional Opportunity Stages, Opportunity Record Type and Page Layout Assignments.
You’ll also be given an overview of Products and Pricebooks, Creating a Pricebook, Relationships Between Products, Pricebooks and Opportunities, Product Scheduling – Revenue and Quantity, Adding Scheduling Fields to the Product Page Layout, Adding a Scheduled Product to an Opportunity, Enabling Collaborative Forecasting, Viewing Forecasts, Setting Forecast Range and Changing Forecast Currency, Forecast Impact, Setting Product Families, Customizable Campaign Influence, Adding Campaign Influence Related Lists to Campaign and Opportunity Page Layouts, Creating a Lightning App, Adjusting Utility and Navigation Items in an App, Contact Roles on Opportunities, Big Deal Alerts, Opportunity Settings, Splits and Teams, Similar Opportunities, Einstein Lead Scoring and Opportunity Scoring, Home Page Assistant
Here, you’ll learn Primary Service Components of Salesforce Applications, Support Settings – Show Closed Status, Support Processes, Case Record Types and Picklists Available for Editing, Editing Case Page Layouts and Assignments, Adding a Path to Cases, Service Console Customization, Service Setup Menu, Parent Case and Case Hierarchy, Case Assignment Rules, Case Queues, Web-to-Case, Case Auto-Response Rules, Case Escalation Rules, Monitor the Case Escalation Rule Queue, Enabling Surveys, Enabling Digital Experience (formerly Community, formerly Portal), Creating a Site for Your Digital Experience, Email to Case, Case Teams, Case Closure Configuration, Creating a Close Case Quick Action, Salesforce Solution Management, Enabling Salesforce Knowledge, Setting Up Lightning Knowledge with a Guided Setup Flow, Creating Knowledge Articles, Knowledge Record Types and Page Layouts, Adding Knowledge to the Service Console, Using Knowledge Articles While Working Cases, Omni Channel, Chat with Customers.
In this module, you’ll learn Default Activities View – Related Lists vs. Activity Timeline, Activity Settings, Creating Tasks and Marking Them as Complete, Tasks Page Layout Customizations and Recurring Tasks, Event Management in Salesforce, Public Calendars, Sharing and Resources, Logging Calls in Activity Management and Creating Quick Text, Sending Email, Contact Activity Rolling Up to Primary Account, Creating a Chatter Post, Chatter App and Important Features, Chatter Feeds Tracking and Adding the Chatter Tab, Publisher and Feed to a Page, Chatter Publisher Actions, Chatter Security, Chatter Groups, Announcements and Engagement, Chatter Streams, Chatter Topics, Slack – The Future of Collaboration in Salesforce, Slack for Salesforce – Integrating Slack with Salesforce, Salesforce Mobile App Introduction, Mobile Quick Start Wizard, Update Your Lightning Apps for Mobile, Update Your Pages for Mobile, Salesforce Mobile App for Tablet, Mobile Navigation Menu, Mobile Branding, Mobile Notification Options, Salesforce Offline, Salesforce Settings, Creating a Custom Launchpad for the Salesforce Mobile App, Object Specific Quick Actions, Global Actions, Salesforce Lightning for Outlook Installation and Synchronization, AppExchange Introduction, AppExchange Tour, Installed Packages
In this module, you’ll learn Data Export, Downloading and Installing Data Loader, Resetting Your Security Token and Logging into the Data Loader, Backing Up Data Using Data Loader, Restoring Records from the Recycle Bin, What Are the Buttons on the Data Loader?, Mass Updating Records and Field Mapping Using Salesforce Record IDs, Upserting Records Using the Data Loader and External ID Fields, Data Import Wizard – Upload Contacts via Fortune 500 CSV File, DataLoader.io, Mass Deleting Records, Mass Deleting Acquired Accounts Records, Ensuring Data Quality via Validation Rules, Data vs. Metadata, Duplicate Management, Testing Your Duplicate Rule, Potential Duplicates Lightning Component, Merging Duplicates, Duplicate Record Sets, Reporting on Duplicate Record Sets, Duplicate Rule Allow and Alert and Mass Inserts / Updates, Universal Picklists, Data.com Retirement and Lightning Data, Workbench and SOQL Queries, Analytics – Reports and Dashboards Introduction, Creating a Tabular Report, Creating a Summary Report, Adding a Chart to a Summary Report, Creating a Matrix Report, Creating a Joined Report, Installing Reports via the AppExchange, Summary Formulas and Row-Level Formulas in Reports, Adding a Bucket Column to a Report, Field History Report and Deleting Field History Change, Creating Cross-Filters, Changing a Report Format and What Happens, Creating Custom Report Types, Subscribing to Reports, Historical Trend Reporting, Reporting Snapshots, Sharing Model Impact on Reports, Creating a Dashboard, Joined Report Charts for Dashboard Components, Modifying Dashboards, Subscribing to Dashboards, Dynamic Dashboards and Running Users, Setting Decimal Precision in Dashboards, Dashboard Filters, Conditional Highlighting in Reports and Dashboards, Creating a Custom Home Page to a Lightning App, Tableau CRM Analytics Studio
Here, you’ll learn Automation Home Page, Creating Workflow Rules, Creating Immediate Workflow Actions, Testing Your Workflow Rule, Process Automation Settings, Creating Time-Based Workflow Actions, Time-Based Workflow Queue, Creating Email Alerts, Creating Classic Email Templates, Creating Lightning Email Templates, Creating Outbound Messages, Approval Processes, Submitting a Record for Approval, Approvals via Chatter, Introduction to Processes and the Process Builder, Creating Flows with the Flow Builder, Converting Workflow Rules to Flows, Installing Flows via the AppExchange
In this segment, you will have a Ask-Me-Anything session with a top salesforce administrator to guide you further.
In this segment, a top freelancer will share with you a blueprint that guarantees you to make at least $1,000 Monthly working Remotely As A Salesforce Administrator… Even if you know nothing about remote work.
The Skilled Worker visa allows qualifying individuals to come to the UK to work for an approved sponsor in an eligible role. We will give you a Guide on How To Apply for Skilled Worker Visa and Tech Nation Visa.
Register today to enjoy our Workspace with Ultra Fast Satellite Internet (Starlink) for FREE.
Day: Monday, Wednesday & Friday
Time: 10 AM - 1 PM
Duration: 6 Weeks
Start Date: 20th May 2024
Day: Monday, Wednesday & Friday
Time: 7PM - 9PM
Duration: 6 Weeks
Start Date: 20th May 2024
Saturday Time: 1PM-4PM
Sunday Time: 1PM-4PM
Duration: 8 Weeks
Start Date: 25th May 2024
Early Bird*: Pay N70,000 Instead of N100,000
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Yes. it is recommended you come with your own laptop as it will help you to practice whatever you are learning easily. However, we provide laptop that can be used only within our premises if need be.
Generally, Microsoft Excel and Power Bi are the most-widely used data analysis tool of all the hundreds of data analysis tools in the world. There are hundreds roles available on job websites and other platforms in need of a Data Analyst. We will should you how to get hundreds of these jobs.
Our I.T classes are on a rolling basis. It’s not like schools when you can only start in June or August. Call us on 07030163486 and we will fill you in on all the details.
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After payment, send a WhatsApp message to 08028973599
After payment, send a WhatsApp message to 07030163486
After payment, send a WhatsApp message to 07030163486